Archive for October 2010

Last posting dates for Christmas 2010

 Well, here we are again with Christmas fast approaching and here are the recommended last posting dates to be sure your order arrives in time:

Mon 6 Dec 2010 for South & Central America, Caribbean, Africa, Middle East, Asia, Far East (including Japan), Australia  and New Zealand.

Fri 10 Dec 2010 for Eastern Europe, USA and Canada.

Mon 13 Dec 2010 for Western Europe. 

Tue 21 Dec 2010 for UK postcodes.

If you have any questions about delivery (or anything else!) just click the contact button and we’ll do all we can to help.  If you want to go shopping for pressies now then just click here.

Readers and contributors to the Artists UK DotNet blog are well aware of the controversy surrounding the AVATAR film by James Cameron.  Roger Dean fans all over the world have been clamouring for some kind of justice over what they see as the theft of Roger Dean’s ideas and designs by James Cameron for his AVATAR film.  Now it seems that Cameron is getting attacked as a hypocrite as well.  His seemingly bold environmental stance portrayed in AVATAR and in other ventures appears to be totally out of step with his high carbon footprint lifestyle.  Are we surprised?  Not really I guess.  But if  David Attenborough, who has done very good environmental documentaries, clocked up masses of air miles in the process at least it was for his professional work and not just for fun as it seems to be with Cameron.  What do you think?  Should we hold all celebrities accountable for thier lifestyles or just those like Cameron who are telling us we must do with less while they keep piling up more?  Read all about Cameron being a hypocrite and watch the video here.

Customers who have visited to order from us a few times over the last month may have had the surprising experience of paying in three different ways although selecting the same option.  As you would expect, we are always doing our best to keep our systems up to date and to comply with the ever more stringent banking legislation.  The challenge for many online retailers has been to offer a PCI DSS compliant system that is efficient and easy to use both for the business and the customer as well as not being too expensive to run.  After all, if you are paying high fees for transactions it is the poor old customer who ends up footing the bill.  That is one reason why, like many other main retailers, we have tended to not have PayPal as a main payment option although we do review this from time to time.  Anyway, a customer could have paid through our old Shared SSL a month ago and then via HSBC Secure ePayments a week or so later and now via Actinic Secure Payments.  Why?  Well, nobody at Actinic or HSBC saw fit to mention that there is an incompatibility issue (known for some years too!) between Actinic and HSBC Secure ePayments.  We had to find out the hard way.  We also found out that a number of the ways we had previously made customer purchasing easier would no longer work.  That is why it had to go out in favour of Actinic Secure Payments.  There are now just one or two minor design issues left and then, really, when you think about it, what we achieve is to end up back where we started since our track record for efficient card processing and security was excellent to start with.  Anyway , at the end of all the hassle and hair-tearing it all works and we can say we are PCI DSS compliant.  Does anyone care?  Who knows?  I expect most of our customers come to us by recommendation and all they are concerned about is how soon their order will arrive.  If you’re not already one of themk and you’d like to join them then click here.

Picture of the Month

After the Ball by Alexandra Dawe

A wonderful painting by one of the best up-and-coming artists in recent years to grace the virtual galleries of Artists UK.  You’ll find her section here and this one is in the sub-section of larger signed prints.  There’s also a fabulous print called ‘Noel’ that makes a great Christmas gift.