Tag Archive for "cartridge"

We were buying authentic Epson ink cartridges for our office printers via Amazon Marketplace sellers. Then we got two cartridges that stopped working even when they showed up as still half full. We emailed Epson about it. They weren’t amazingly friendly but did agree we could send them in for testing and refund if they were not more than 90 days from purchase (how generous!). So we did. What we didn’t expect was an email from Epson telling us they were not genuine Epson cartridges but fake Epson cartridges with non-Epson ink in them. We emailed Amazon about it but have still had no reply. Epson won’t tell us what action they’ve taken either. Whichever of the Marketplace sellers we bought from who supplied these is obviously a criminal taking advantage of these wonderfully overpriced Epson consumables. So what do you do? Buy list price genuine Epson ink cartridges from Epson just to be sure, which probably involves remortgaging property to afford the bill or buy compatibles that are vastly cheaper and which, after a few replacements, pay for a new printer from the savings. This of course does leave you with the “oh god, what am I doing to the environment” blues. Maybe we should all sue Epson for causing such emotional suffering in the first place. Or should we all go back to pen and paper and stuff these daft printers that jam, squeak, splurge and drink ink faster than a Mancurian can down beer? If the planet is going down the pan maybe we should go right back to writing on stone tablets since they’ll still be there when all our books have been eaten by cockroaches, our CDs all rusted and our film records decayed. In those circumstances the only good point is that Epson won’t be around to laugh about it and nor will their printers.